Privacy Policy for Convoys

Last updated: February 9, 2026

Overview

Convoys ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application.

Information We Collect

Personal Information

Account Information: Username, and profile picture when you create an account
Location Data: Real-time location data when you participate in a convoy (only while app is active and you've granted permission)
Voice Data: Real-time voice communications during convoy sessions (not recorded or stored)

Automatically Collected Information

Device Information: Device type, operating system, and app version
Usage Data: App interactions, crash reports, and performance analytics

How We Use Your Information

We use the collected information to:

Provide and maintain the Convoys service
Enable real-time communication and location sharing within convoys
Improve app performance and user experience
Send important service notifications
Detect and prevent technical issues and abuse

Data Sharing

We do not sell your personal information. We may share data with:

Service Providers: Third-party services that help us operate the app (LiveKit for real-time communication, Firebase for analytics and crash reporting, Supabase for data storage)
Other Users: Your location and profile information is visible to other members of convoys you join
Legal Requirements: When required by law or to protect our rights and safety

Data Security

We implement industry-standard security measures to protect your information, including:

End-to-end encryption for voice communications
Secure HTTPS connections for all data transmission
Regular security audits and updates

Data Retention

Voice Communications: Not recorded or stored
Location Data: Stored only during active convoy sessions and deleted when session ends
Account Information: Retained until you delete your account

Your Rights

You have the right to:

Access and review your personal information
Request correction of inaccurate data
Delete your account and associated data
Control location permissions through your device settings
Opt out of analytics data collection

Children's Privacy

Convoys is not intended for users under the age of 13. We do not knowingly collect information from children under 13. If you believe a child has provided us with personal information, please contact us.

International Users

Your information may be transferred to and processed in countries other than your own. By using Convoys, you consent to such transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date will reflect when changes were made. Continued use of the app after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@convoys.app
Website: https://convoys.app